Shipping Policy

We know that every order you place is something you’re looking forward to 🤍
At isoldeanna, we handle each package with care, so it can arrive safely and bring a little warmth into your home.

Processing Time

All orders are carefully prepared within 1–3 business days.
During busy seasons or special promotions, processing may take a little longer—but we always do our best to keep things moving smoothly.

Shipping Time

Estimated delivery time: 7–15 business days (depending on your location).

Please note that shipping times may vary due to factors such as customs, holidays, or unexpected delays—but we promise your order is always on its way to you.

Shipping Fee

Shipping costs are calculated at checkout, so you can see everything clearly before placing your order.
From time to time, we may also offer free shipping promotions as a small thank-you for your support.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use it to follow your package’s journey—step by step—until it reaches your doorstep.

A Kind Reminder

Please double-check your shipping address before placing your order to avoid delays.
If you notice any issues, feel free to contact us as soon as possible—we’re always here to help.

Our Promise

We understand that waiting can be the hardest part.
That’s why we are committed to keeping you informed and delivering your order with care and responsibility.

Thank you for your patience and for choosing isoldeanna.
We hope your package arrives safely and brings comfort, beauty, and a little joy into your everyday life ✨